Shipping 4

• Do you ship to my country?
• Do you offer free shipping?
• How fast is shipping?
• How do I change where my products get shipped to?

Warranty & Returns 2

• What is your return policy?
• Do your products come with a warranty?

Ordering 6

• Can I order multiple designs in one order?
• How fast is production? Turn-around Time
• What does "hardware only" mean?
• What does "design online" mean?
• What payment methods do you accept?
• What does "upload artwork" mean?

Preparing Artwork 8

• Do you provide artwork templates?
• What are your graphic requirements?
• Uploading the Artwork Template For Online Orders
• Uploading Artwork For Phone and Email Orders?
• What are Pantone® colors?
• What file types are accepted?
• What is CMYK color mode?
• What is vector art?

Fixing Artwork Warnings 9

• Pantone Color Warnings
• Minimum Resolution Warnings
• Double-Sided Template Warning
• Un-Outlined Font Warning
• Template Color Warning
• Area Imprint Warning
• Transparencies/Gradient Warning
• Artwork Quality Warning
• Type Errors

Fixing Artwork Failure Messages 1

• How do I fix artwork failure messages?

Artwork Resources 1

• Pantone to CMYK Conversion Chart

Free Design Services 1

• How do I approve my order?

QR Codes 1

• QR Code Printing Requirements

Material Options 2

• What materials do you offer?
• What’s the difference between single-reverse and double-sided printing?

Care & Cleaning 2

• How do I clean my products?
• How do I get wrinkles out of vinyl material?

Pop Up Tents 1

• Tent Frame Repair (Economy, Basic, Deluxe, Pavilion Deluxe)

California Proposition 65 1

• California Proposition 65 Disclaimer