Follow these steps below to ensure first-time artwork success! Download our artwork requirements for future reference.

Acceptable File Types

PDFPrint-ready PDF is our preferred file type. Easily create a print-ready PDF by downloading our job options presets and follow these instructions for setup. Do not submit multiple pages in one document.

Adobe® Illustrator® files should be submitted with all placed images embedded and all transparencies flattened.


Adobe® Illustrator® EPS should be submitted with all transparencies flattened and all images embedded. Save with “compatible gradient” option checked if graphics includes gradients. Adobe® Photoshop® EPS images should be flattened (no layers) after removing all template lines.


Adobe® Photoshop® PSD images should be flattened (no layers or extra channels) after removing all template lines.


Adobe® Photoshop® TIF images should be flattened after removing all template lines and saved with no compression.


Adobe® Photoshop® JPG files should be saved at “Highest” or “Maximum” Quality.


Adobe® InDesign® documents should not include multiple pages. All placed artwork should be embedded.

Adobe® Photoshop® PNG files should be saved at a high resolution with transparency settings if available.

Using the Templates

  • Page 2 of the template PDF contains the actual template for design use. Submit this page only.
    • Do not alter the template lines in any way when creating your artwork.
    • Do not use any of the template spot colors in your artwork. Anything using these colors is viewed as part of the template and is automatically removed by our system.
  • For double-sided products, design on both sides of the template even if the graphics are the same on the front and back.
  • If multiple designs are selected for a product, submit one artwork file per design.

When Creating Your Artwork

  • Submit all artwork files in CMYK color space mode.
  • Design with PANTONE® (PMS) Color Bridge® colors whenever possible. This will ensure colors are more accurately reproduced.
    • PMS colors must be set to 100% opacity. If any transparencies are used, the print may show unexpected results.
    • Due to the nature of digital printing, metallic and fluorescent PMS colors cannot be accurately reproduced.
    • Note: Due to the nature of the CMYK printing process, the reproduction of defined PMS colors is not always possible.
  • Design all artwork files at a ratio of 1:10.
    • Products smaller than 16” x 16” will be designed at 1:1 ratio.
    • Note: Print quality will not be affected using our 1:10 file size requirement.
  • Follow our resolution requirements for raster (pixel) images.
    • Minimum of 360dpi on textile materials (e.g., polyester fabric).
    • Minimum of 800dpi on vinyl & rigid materials (e.g., corrugated plastic, cardboard, foam board, etc.).
    • Note: In a graphics application like Adobe® Photoshop®, increasing the DPI of an image size does not improve the resolution.
  • Use vector art when possible for logos, fonts, and line drawings.
  • Keep important elements within the gray image safety line or they might get cut off or stitched over on the finished product.
  • Extend all artwork out to the template’s magenta bleed line.
  • Convert all fonts to outlines.
  • Embed all images and links.
  • Discard all overprint settings. Graphics set to overprint may lead to unexpected results in colors or content.
  • Double-check grammar and spelling.

Where to Upload Your File