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Knowledge base
Frequently Asked Questions
Shipping
4
Do you ship to my country?
Do you offer free shipping?
How fast is shipping?
How do I change where my products get shipped to?
Returns
1
What is your return policy?
Ordering
6
Can I order multiple designs in one order?
How fast is production? Turn-around Time
What does "hardware only" mean?
What does "design online" mean?
What payment methods do you accept?
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Artwork Questions
Preparing Artwork
8
Do you provide artwork templates?
How do I upload artwork for online orders?
How do I upload artwork for phone and email orders?
What are PantoneĀ® colors?
What are your graphics requirements?
See all 8 articles
Fixing Artwork Warning Messages
1
How do I fix artwork warning messages?
Fixing Artwork Failure Messages
1
How do I fix artwork failure messages?
Artwork Resources
1
Pantone to CMYK Conversion Chart & Calculator
Materials
Material Options
1
What materials do you offer?
Care & Cleaning
1
How do I clean my products?
Product Resources
Pop Up Tents
1
Tent Frame Repair (Economy, Basic, Deluxe, Pavilion Deluxe)
Disclaimers & Policies
California Proposition 65
1
California Proposition 65 Disclaimer