FAQ

Can I order multiple designs in one order?
We do allow multiple designs in one order. Whether you’re uploading your own artwork or designing it using VisproDesign, you can add as many designs to your...
Thu, 20 Dec, 2018 at 2:15 PM
How fast is production?
Typically, our production time is 4 – 6 business days. However, if you need a faster production time, you’re able to specify it during the order process. Pl...
Thu, 20 Dec, 2018 at 2:20 PM
What does "hardware only" mean?
“Hardware only” means that the item ships with just the hardware – no prints, graphics or artwork are included in the package. Hardware-only orders are a g...
Thu, 20 Dec, 2018 at 2:33 PM
What does "design online" mean?
The “design online” option brings you into VisproDesign, our custom design tool for creating any graphic or piece of artwork you need. There’s two ways to c...
Thu, 20 Dec, 2018 at 4:40 PM
What payment methods do you accept?
We accept all major credit cards for both online and offline orders, including VISA, MasterCard, American Express and Discover Card. If you have an outstand...
Thu, 20 Dec, 2018 at 2:37 PM
What does "upload artwork" mean?
Clicking the “upload artwork” button means that you will be prompted to send us a digital version of your artwork as a file. We accept several different fil...
Thu, 20 Dec, 2018 at 5:21 PM