If you received a warning message on your artwork regarding the resolution, look below for the warning message you received and see how you can fix it.
- All fabric items are printed via dye sublimation and require a minimum DPI of 360.
- All vinyl and rigid substrates are printed via digital UV-printing and require a minimum of 800 DPI.
Warning Message (Fabric): Provided artwork, or elements in the artwork, fall below our minimum suggested resolution for digital chemical dye printing, but can still be printed. Prints may appear blurry or pixelated so for higher print-quality please upload artwork with at least 360 DPI. If your original image falls below the required 360 DPI, changing it to 360 DPI in Photoshop® will not improve the print quality. Complaints based on this warning will not be accepted.
How To Fix
- Re-upload artwork with a DPI above 360. To do this, you can either recreate the image at a resolution above 360 DPI or resample the pixels.
- Please be aware that resampling the pixels to increase the DPI may lead to a decrease in overall image quality depending on how high the pixels need to be up sampled to.
Warning Message (Vinyl and Rigid Substrates): Provided artwork, or elements in the artwork, fall below our minimum suggested resolution for UV printing, but can still be printed. Prints may appear blurry or pixelated so for higher print-quality please upload artwork with at least 800 DPI. If your original image falls below the required 800 DPI, changing it to 800 DPI in Photoshop® will not improve the print quality. Complaints based on this warning will not be accepted.
How To Fix
- Please upload your artwork with a DPI above 800. Either recreate the artwork with a minimum DPI of 800 or resample the image to 800 DPI.
- Please be aware that resampling the pixels to increase the DPI may lead to a decrease in overall image quality depending on how high the pixels need to be up sampled to.
Unknown Resolution Error
Warning Message: The resolution of your artwork is in question. Please review what your artwork will look like in full size.
How To Fix
- Review your artwork sizing and sign off on it. Complaints based on this warning after having signed off will not be accepted.
What Does This Mean?
Part of your artwork is too low resolution or the resolution is unknown and may print pixelated or blurry.
If you still have questions, don't hesitate to call our customer service team at 877-822-0201.